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Called the Chimney Chaps after years of neglect after purchasing two gas fireplaces from August West. No service after sale & left on my own . Chimney Chap John Hurley arrived today and I cannot say enough awesome things about his dedication & service. He got both units working like new after 20 yrs! He even painted the all the parts & carefully replaced the medium. Chimney Chaps...Thank you for getting our units in order. John is top-notch!
I needed my Endeavor Lopi wood stove cleaned and inspected. After calling several companies, I decided to use The Chimney Chap. James Seery came out to perform the service. I can't tell you how pleased I am with the service he provided. He was courteous, professional and he knows his job well. One of the things he said as he was wrapping up was that he is passionate about his job and the safety of the customers that he services. Further, that his philosophy mirrors the company's policy, which is safety first and when they leave a home, they ensure that the customers stoves, chimneys, etc is safe for use. That said it all, a company that cares about customer SAFETY. Chimney Chap, you have earned my business. James Seery thank you for excellent service!
we were forced to finally address our scary 200 year old center chimney this fall after winter storm damage this past march. we talked to a few contractors and settled on the chimney chaps, and are so glad we did...A very friendly and competent man came out to do our evaluation and wrote us up an estamate on the spot, we received an email within a couple of days with an itemized estimate and followed that with a date to begin. I can't say how gratified we were that the week we were told to expect work to begin we received a email confirming the date. Scott the owner and Ryan a diligent staff member came at about 8:30 to begin and worked the next 21/2 full days without stopping, they are a force to be reckoned with. Our chimney needed a liner and repair and rebuild work that had some twists and turns that presented challenges. We were kept apprised every step of the way. When you engage in a project that you yourself have no understanding of it can be stressful , but we were able to feel confident we went with the right contractor for the job, it reminded me of 40 years ago when you had high expectations and things seemed to hum along smoothly. Thankyou everyone at chimney chap, and we heartily recommend chimney chap for a great outcome. Ed and Melissa Lunny
We had John come to our house to fix our Jotel gas stove. He was amazing! Diagnosed the problem almost immediately, got the stove up and running and then installed a remote for the stove. He also did an excellent job cleaning the stove and going over everything he did. Absolutely recommend! Now we have a working, reliable stove! Thank you John!
Everyone i dealt with at Chimney Chap was very professional & easy to work with , from the beginning assessment & quote ,to the final clean up ....work done seems excellent & Jim was very pleasant ( & efficient and knowledgeable as well, even in dealing with my chimney that is more than 250 years old : ). Holly & everyone i dealt with in the office got back to me when promised & made a difficult situation (with no heat & water ) much better
Last year The Chimney Chaps made modifications to our existing
chimney, and just this week completed some follow up work as
requested. As before, great job. Our best regards to Jimmy Serry for handling the project with precision.
Alai & Van Crandon; Duxbury MA.
today i had ss fireplace install my new gas stove
the people at ss fireplace were very helpful including casey, and the install team of jon and andrew.
all went well with install and im very happy with all the folks at ss fireplace.
i recommend them highly, they are very knowledgable jim c
The fan in my fireplace insert stopped working and Chimney Chap was recommended by the insert manufacturer. Kris and Vincent came to diagnose the problem and both men were extremely polite, very thorough in their work and very respectful of my property. The fan was clogged and no longer usable and needed to be replaced. My wife and I found out that inspection of the fan is part of their standard annual cleaning service, which none of the other chimney sweep service companies had performed over the years. They also cleaned the insert in the areas that weren't touched by the other companies that we had hired. We purchased a new fan through them, and Kris came back and installed it. The insert is much quieter and working well.
Chimney Chap has certainly earned all of my business going forward!
We began using the Chimney Chap four years ago. From the phone call to schedule an appointment to the technician coming into our home the service is exceptional . The technicians Dan and Chris are efficient, considerate and polite. The owner, Scott, also responded personally to a service call to our home and again another great guy. We will continue using the Chimney Chap for all our future chimney needs.
My elderly mother, who has to carry around a heavy oxygen concentrator, had a minor car accident in the parking lot of the Chimney Sweep recently. The whole team there, pitched in to help. They brought a shaking and visibly distressed stranger, into their place of business and showed her empathy and compassion, the likes of which are very rare in this day in age. They gave her a comfortable and safe place for her to sit, bottles of water, kindness, and kept the store open late, until I was able to come pick her up. They even shared "Remy", their BEAUTIFUL Mastiff with my mom. He kept her supplied with plenty of cuddles and drooly licks; enough to rival any therapy dog! A family run business, who shows kindness and compassion to someone in need; that's the kind of folks I want to do business with.
Thank you, Chimney Chap!
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