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Everyone i dealt with at Chimney Chap was very professional & easy to work with , from the beginning assessment & quote ,to the final clean up ....work done seems excellent & Jim was very pleasant ( & efficient and knowledgeable as well, even in dealing with my chimney that is more than 250 years old : ). Holly & everyone i dealt with in the office got back to me when promised & made a difficult situation (with no heat & water ) much better
Last year The Chimney Chaps made modifications to our existing
chimney, and just this week completed some follow up work as
requested. As before, great job. Our best regards to Jimmy Serry for handling the project with precision.
Alai & Van Crandon; Duxbury MA.
today i had ss fireplace install my new gas stove
the people at ss fireplace were very helpful including casey, and the install team of jon and andrew.
all went well with install and im very happy with all the folks at ss fireplace.
i recommend them highly, they are very knowledgable jim c
The fan in my fireplace insert stopped working and Chimney Chap was recommended by the insert manufacturer. Kris and Vincent came to diagnose the problem and both men were extremely polite, very thorough in their work and very respectful of my property. The fan was clogged and no longer usable and needed to be replaced. My wife and I found out that inspection of the fan is part of their standard annual cleaning service, which none of the other chimney sweep service companies had performed over the years. They also cleaned the insert in the areas that weren't touched by the other companies that we had hired. We purchased a new fan through them, and Kris came back and installed it. The insert is much quieter and working well.
Chimney Chap has certainly earned all of my business going forward!
We began using the Chimney Chap four years ago. From the phone call to schedule an appointment to the technician coming into our home the service is exceptional . The technicians Dan and Chris are efficient, considerate and polite. The owner, Scott, also responded personally to a service call to our home and again another great guy. We will continue using the Chimney Chap for all our future chimney needs.
My elderly mother, who has to carry around a heavy oxygen concentrator, had a minor car accident in the parking lot of the Chimney Sweep recently. The whole team there, pitched in to help. They brought a shaking and visibly distressed stranger, into their place of business and showed her empathy and compassion, the likes of which are very rare in this day in age. They gave her a comfortable and safe place for her to sit, bottles of water, kindness, and kept the store open late, until I was able to come pick her up. They even shared "Remy", their BEAUTIFUL Mastiff with my mom. He kept her supplied with plenty of cuddles and drooly licks; enough to rival any therapy dog! A family run business, who shows kindness and compassion to someone in need; that's the kind of folks I want to do business with.
Thank you, Chimney Chap!
The fireplace experts at S.S. Fireplace will work hard to make sure that you are satisfied.
Our order ahead of the most extreme cold in 100 years was evaluated, designed and installed on time.
Homeowners face many risks purchasing a fireplace insert. We needed adjustments to our chimney, but the new fireplace now heats our family room. We would recommend trusting this fine, family business for your purchase.
Couldn't ask for a better company to work with regarding knowledge and professionalism! Kris and Rocco arrived promptly and very patiently explained everything to us, answering all of our questions. They definitely exceeded our expectations! Holly was extremely accommodating in working around our schedule. Do yourselves a favor and look no further... would highly recommend them.
Very Big Thank you to Scott & John who did an Awesome job installing my gas insert!! Very friendly & knowldgable! Provided lots of information about the insert & it’s operation. Good company, nice staff, decent price. Helped above & beyond with all my concerns. This was an older insert that we wanted installed. Once again. thanks guys!
Scott replaced our old pellet stove which finally failed. All work executed in a professional and workman-like manner. Will definitely ask for Scott when it's time to replace the second stove.