Testimonials

I recently purchased a gas fireplace from The Chimney Chap and I would highly recommend them! I have enjoyed working with Casey and Paul in Sales , Alyson in Customer service and John in service. They all are very professional with their product knowledge and positive can do attitude!

I had my Pellet Stove cleaned and chimney cleaned on 9/9/24.
Cameron and Jake arrived on time and began working on the stove right away. My husband and I were amazed at how they took our stove apart to clean and vacuum it out, they were very thorough. My husband shared that when the stove shuts down we get a loud vibration noise from the Back plate on the stove. Cameron added three screws which corrected the problem. WE purchased the Stove from Chimney Chap & South Shore Fireplace back in 11/2020. My husband and I were extremely happy with the cleaning service.

We had to have our chimney repointed, flashed and sealed as well as install some caps. Dan and Devin did a great job, kept me informed with pictures and explanations along the way. They were fast, efficient and did a good job cleaning up after the job.

Shout out to John with The Chimney Chap! John serviced our gas fireplace and was a true professional. I appreciate the time he took to go over the fireplace and his attention to detail. Following the service, John explained what he did, what he found and he gave us recommendations going forward. He also took the time to answer our questions too Thank you John! We enjoyed meeting and talking with you. Appreciate the great work!

Andrew & Cam, Andrew repaired and prepped. our chimney for the installation of our pellet insert. Cam did the installation of insert. Both of them did an outstanding job. We could not be happier with the overall job they did!

John from the Chimney Chap just finished servicing our gas fireplace stove and what a terrific job he did. John was personable, very knowledgeable and explained every question we had. John deserves this 5 star ***** rating. Thanks John, you were (are) outstanding. A BIG thanks from us.

I was very pleased and impressed by James Seery work quality who took great care of the chimney and our woodstove, a few weeks ago. He was very meticulous and left a spotless area. It is rare nowadays to see this type of high-quality service.
5 stars for James!

Called Chimney Chap to service of my gas insert fireplace. I have not given regular maintenance service as I should have. I was so impressed with tech Jon Hurley the way he disassemble and inspected all the parts. Replacing a faulty ignition switch and cleaning everything completely. He was very knowledgeable and professional. Fireplace now running like new for a fair price. Thank you

Called the Chimney Chaps after years of neglect after purchasing two gas fireplaces from August West. No service after sale & left on my own . Chimney Chap John Hurley arrived today and I cannot say enough awesome things about his dedication & service. He got both units working like new after 20 yrs! He even painted the all the parts & carefully replaced the medium. Chimney Chaps...Thank you for getting our units in order. John is top-notch!

I needed my Endeavor Lopi wood stove cleaned and inspected. After calling several companies, I decided to use The Chimney Chap. James Seery came out to perform the service. I can't tell you how pleased I am with the service he provided. He was courteous, professional and he knows his job well. One of the things he said as he was wrapping up was that he is passionate about his job and the safety of the customers that he services. Further, that his philosophy mirrors the company's policy, which is safety first and when they leave a home, they ensure that the customers stoves, chimneys, etc is safe for use. That said it all, a company that cares about customer SAFETY. Chimney Chap, you have earned my business. James Seery thank you for excellent service!