Testimonials

We have been using Chimney Chap for years to keep our chimneys in top condition. Recently we decided to completely redo our fireplace surround, hearth, mantel and install a new gas fire place. From the get go the entire Chimney Chap team had been superb. Talking through every detail, providing optionalities, and considerations. Scott and his crew were always transparent, honest, and kept their word throughout the entire project. On top of that their craftsmanship, skill, and attention to detail made for a new space that surpassed our expections. Great team to work with!

Dylan came by to do yearly cleaning/check up on our pellet stove. As before Dylan did a great job, reviewed how it was running and went over a couple questions I had. The process was quick and easy. Thanks Dylan and Chimney Chaps!!! Jim W

I had several other fireplace technicians to my house before hiring The Chimney Chap and they did not fix the problem with my propane fireplace.

The Chimney Chap diagnosed and fixed the issue the first time!! Very professional, on time, and smart!! Saved me replacing a part I didn’t need recommended by another fireplace business.
Pricing was very fair and so worth it, my fireplace works every time.

Very highly recommend them!!

Cameron and his co-worker did a great job on my hot stove installation. My unit works well and is safe and I credit the Team at Chimney Chap for the great care. Chimney Chap employees treat my home with great respect and I thank you!

Neil

Very reliable, knowledgeable and quick to diagnose and fix the problem!

I just bought a new wood stove from Chimney Chap. Start to finish, it was a great experience! Casey was such a pleasure to deal with in the research and purchase portion. The installation was done in a very friendly, professional, and efficient manner. The technicians were extremely knowledgeable and very respectful. I would highly, highly recommend The Chimney Chap for your home heating needs!

Chimney chaps all know what they are doing and they doing fast always a great job from them.

My gas log set would not light, and Chimney Chap’s technician (John, I think) came and cleaned everything and replaced the remote control box. He even gave me a replacement battery for the remote control. Now I’m up and running and totally satisfied.

The Chimney Chap did a great job cleaning my fireplace and chimney. They were on time, professional and knowledgeable. I will definitely be using The Chimney Chap again in the future.

We called Chimney Chap because our boiler had a persistent lack of draft - exhaust would back up into the basement, and the boiler wouldn't draw properly, no matter what we tried with adjustments.

On the inspection day, which did cost $250 (a very fair price if you call around for a licensed inspector), they arrived on time, did a thorough inspection, explained the issue clearly, and provided a fair, transparent quote for the repair with no surprises.

Only a few days later, Scott (the owner) and his crew installed a high-quality dual-lined stainless steel chimney liner that perfectly addressed the draft problem by improving airflow and boosting overall safety and efficiency. The work was clean, professional, and completed quickly - they left everything spotless, no mess at all.

Our burner now draws beautifully and burns efficiently. We're thrilled with the results and the great customer service. As stated earlier, Scott, the owner, even came out and worked on our project. You can tell that he takes pride in his work and business. I am not sure what the issues others are having, but some of the reviews don't make sense to me. I highly recommend The Chimney Chap for chimney liners or any fireplace-related work - we'll be calling them back for sure!

We had an amazing experience working with this team on our fireplace renovation. Casey did an amazing job organizing everything, going through options and combing through every detail. From start to finish, Scott, Colby, Devon, and James were professional, friendly, and incredibly detail-oriented during the install.

They installed a beautiful stone façade and built a new hearth extension and mantel. Cam came by afterward to complete the project with a Harman Accentra 52i-TC pellet stove, and the transformation honestly exceeded our expectations. The craftsmanship is top-notch, with clean work, solid construction, and everything feeling thoughtfully designed and built to last. The stonework and mantel completely changed the look of our living room and made it feel warm, cozy, and custom.

The pellet stove itself is fantastic and has quickly become everyone’s favorite spot in the house especially our dogs, who now park themselves in front of it and refuse to move.

The whole crew was respectful of our space, communicated clearly throughout the process, and left everything spotless when they finished. You can tell they genuinely care about their work and their customers. We’re so glad we chose them and would absolutely recommend them to anyone looking to upgrade their fireplace or heating setup.

I have been using the Chimney Chap for 5 years to maintain our gas fireplace. They are incredibly thorough and attentive!

John was very knowledgeable and willing to teach me about the fireplace unit.

Quick, efficient and figured out the issue very quickly! Cleanly also.

We had our fireplace rebuilt over the course of 3 days. The team were knowledgeable, friendly & respectful of our home.

Everyone that I interacted with were very nice and easy to talk with. They helped me to make my decision on my fireplace and never tried to direct me higher priced items. I can see why they are highly regarded in the community.
Plus, they have a beautiful showroom.

Working with the staff at Chimney Chaps was fantastic. Each person was polite, knowledgeable and efficient. They helped coordinate with my plumber/heater company perfectly for an excellent result. I highly recommend this company!

I couldn't be happier with the service The Chimney Chap provides. They are professional, responsive, reasonably priced and their service staff are knowledgeable and friendly. The same fellow has serviced my 25+ gas fireplace several times, and he's always upfront about expectations. I will always recommend The Chimney Chap!

Jimmy did a great job on my hot stove service. My unit works well and is safe and I credit the Team at Chimney Chap for the great care.

Neil

Very satisfying service. Prompt, thorough and professional. Thank you

Excellent Service

Service was excellent. The maintenance man was pleasant and very knowledgeable. All went well.

Great service. Fixed everything for another year. Fast abd clean, respectful of property.

Chimney chap was responsive, professional, and efficient. They were also reasonably priced. I couldn’t be happier with their service.

The gentleman who came and cleaned and inspected the chimney was knowledgeable, informational, and professional

Great attention to detail and seen to it that our fireplace hook up to propane is safe and efficient.

Very prompt and efficient service

Dylan was very knowledgeable and explained our stove’s situation very clearly. We appreciate his honesty, as he explained what our options were, his professional recommendations, and how Chimney Chap could help in the future. We will be using their services in the future.

This is the 2nd year in a row that Dylan come out and did the regular maintenance on my pellet stove. He always does a great job. I would recommend chimney chaps to anyone.

The Chimney Chap was extremely professional. The crew arrived on time, explained the chimney cleaning services clearly and completed the work efficiently. I appreciated their friendly attitude, thorough chimney inspection and reasonable price. Highly recommend.