Testimonials

John was very knowledgeable and willing to teach me about the fireplace unit.

Quick, efficient and figured out the issue very quickly! Cleanly also.

We had our fireplace rebuilt over the course of 3 days. The team were knowledgeable, friendly & respectful of our home.

Everyone that I interacted with were very nice and easy to talk with. They helped me to make my decision on my fireplace and never tried to direct me higher priced items. I can see why they are highly regarded in the community.
Plus, they have a beautiful showroom.

Working with the staff at Chimney Chaps was fantastic. Each person was polite, knowledgeable and efficient. They helped coordinate with my plumber/heater company perfectly for an excellent result. I highly recommend this company!

I couldn't be happier with the service The Chimney Chap provides. They are professional, responsive, reasonably priced and their service staff are knowledgeable and friendly. The same fellow has serviced my 25+ gas fireplace several times, and he's always upfront about expectations. I will always recommend The Chimney Chap!

Jimmy did a great job on my hot stove service. My unit works well and is safe and I credit the Team at Chimney Chap for the great care.

Neil

Very satisfying service. Prompt, thorough and professional. Thank you

Excellent Service

Service was excellent. The maintenance man was pleasant and very knowledgeable. All went well.

Great service. Fixed everything for another year. Fast abd clean, respectful of property.

Chimney chap was responsive, professional, and efficient. They were also reasonably priced. I couldn’t be happier with their service.

The gentleman who came and cleaned and inspected the chimney was knowledgeable, informational, and professional

Great attention to detail and seen to it that our fireplace hook up to propane is safe and efficient.

Very prompt and efficient service

Dylan was very knowledgeable and explained our stove’s situation very clearly. We appreciate his honesty, as he explained what our options were, his professional recommendations, and how Chimney Chap could help in the future. We will be using their services in the future.

This is the 2nd year in a row that Dylan come out and did the regular maintenance on my pellet stove. He always does a great job. I would recommend chimney chaps to anyone.

The Chimney Chap was extremely professional. The crew arrived on time, explained the chimney cleaning services clearly and completed the work efficiently. I appreciated their friendly attitude, thorough chimney inspection and reasonable price. Highly recommend.

Chimney Chap is outstanding. Their team of professionals helped me turn a problem into an opportunity. First, Jimmy came out for a chimney sweep and identified that the chimney had no liner since it is so old. A different company did sweeps before and didn't identify this problem. Jimmy was honest about the fire risk and pointed me to Casey to help with options. The chimney was too narrow to install a liner, but Casey helped identify a wood stove insert solution. The stove we wanted was too large for our fireplace, and Chimney Chap was honest that they couldn't do this type of fireplace extension. So they worked with me and a contractor to identify the specifications of a fireplace buildout. They also identified that the top of the chimney was old and crumbling. Scott (the owner) came out with a team to rebuild the chimney and verify that the liner for the stove would fit down the chimney. After that, Chris worked with me to schedule the stove install and get the permit for the work from the town. Finally, Cameron led the stove install, which was completed in half a day. Cameron personally worked with my contractor to make sure the fireplace buildout was to the correct dimensions so the stove install would be smooth and successful, which it was. Chimney Chap's team is professional, respectful, and patient. The craftsmanship of their work is excellent.

Jon was just terrific. Efficient worker and a very positive fellow. We are very appreciative.

John was very efficient and professional.

Jon is the best.

Mark did a fantastic job ! He is kind, competent and professional ! Glad to have him service our chimney for several years !

Friendly and efficient, every effort to provide top quality service

We have relied on the Chimney Chap for 23 years now. Always a great experience. We would never go anywhere else!

Great install experience from the first contact to inquire about getting an insert to the actual final install. Thanks Casey for putting up with me and my questions. My installer Cameron was awesome, knowledgeable and a real pro. Very happy with my new Heat&Glo Escape insert and glad I chose Chimney Chap for the purchase and install.

I have used Chimney Chap since i bought my pellet stove from them 7 years ago. They provide excellent service on their yearly cleaning. Dylan Duffy is EXCEPITONAL at what he does. Very knowledgable, informative and overall pleasant person to deal with. The office staff are great to deal with too!

I have had the Chimney Chap out to my home multiple times to do fireplace cleanings, chimney inspections, as well as chimney repairs. Every time I am impressed with their level of service and today was no different. We needed a pretty challenging repair done on the lining of our chimney and Scott, Mark, and Dylan really stepped up to the plate. Dylan quite literally spent most of his day inside our walls maneuvering in the small space in order to make sure the repair was done properly. All three guys were professional and worked quickly to get this repair done for us. Scott specifically told my wife "you will never have to worry about this again" and that's truly the phrase every home owner wants to hear when it comes to repairs! We will not hesitate to have the Chimney Chap back out to our house again for any fireplace/chimney cleaning we do down the line!

Everyone I've interacted with is fantastic. Can't say enough good things!

Outstanding service and communication right from the initial fact-finding visit to the showroom right through the evaluation of the fireplace and chimney and ultimately the repair of the chimney and installation of the cap and gas fireplace log set. Everyone we interacted with was courteous, thorough and neat. Couldn't ask for a better experience! So happy to support a local business. Highly recommended!!!