Testimonials

Excellent service from sales through installation. The team worked closely with myself and my contractor and made themselves available for home visits as well as calls throughout the entire process. Highly recommended.

Great service! And knowledgeable!

The Chimney Chap Team has gone above and beyond for our little Condominium community in Trout Farm of Duxbury! We are thankful to have worked with them!

Prompt, detail oriented and got the job done in record time! Jim is very knowledgeable.

We have used this company since we moved into our home in 2020. We have a pellet stove which was in the home when we moved in. Dylan has been our service/repair tech. He has done a great job repairing and servicing our stove. It runs like new thanks to his skill and knowledge of our unit.

Very professional and polite!

I have quadrafire pellet stoves. I spent years frustrated trying to figure out why they wouldn't work from year to year. Then I found Dylan. He knows those machines inside and out including just how to make them work. He is efficient, knowledgeable, and extremely helpful.

Sean arrived on time and handled the whole job professionally.

Excellent

Great service by Chimney Chap! I will continue to use them for my fireplace needs

Brought my old Vermont Castings insert back to life. Bring on the cold. Excellent service from 1st call to install appointment. I will use them for all my fireplace needs from now on.

Dylan was very thorough

Chimney Chap is very thorough when they come in to do my chimney’s yearly inspection and maintenance. Always reliable.

Great company to do business with! Great product selection and knowledge. I had them install two gas fireplace inserts and complete significant chimney repairs. The owner Scott figured how to save me thousands of dollars on the chimney repairs even after I already agreed upon a higher price. I would highly recommend doing business with Chimney Chaps!

Scott and his crew came by to replace one of our aging chimneys. They came on time, hit their estimate, and even finished early. They did a fantastic job, highly recommend.

Arrived on time (actually a bit early). Tech was pleasant, friendly and VERY knowledgeable.

Would recommend without question.

professional, personal, knowledgeable, neat, clean up after the job is done. I am very pleased with this company. Definitely would recommend if you have any chimney needs. Top notch!

Good experience and prompt repair.

Over the past three or four years I have been using Chimney Chap regularly for various fireplace and chimney related needs and could not be happier with the service we receive. Our most recent service was no exception. The technician was timely, neat, and professional. The office team is also always nice and very helpful, which always ensure a great experience. Very happy with Chimney Chap.

We have used Chimney Chap since we moved into our home 9 years ago. Since it was the first time we had a gas fireplace we had them come and do an inspection and cleaning. Since them we have done regular maintenance and our fireplace runs smoothly. Chimney Chap is a great company, service technicians are prompt, polite and Knowledgeable. Thank for another successful appointment.

Everyone was professional, very knowledgeable about the product and patient with me when my new heater was installed They took their time to explain everything. I give them my highest recommendation

Uniquely qualified and honest

Excellent service as always and treat my stove like it’s their own!

They were very professional, explained the job and what they did to repair, showed photos of the issues and what they planned to do to fix it, then showed finish product of the job. They arrived on time and were done the same day.

Really enjoyed working with Casey and the Chimney Chap team. Professional, honest and a pleasure to work with. Very positive experience after having a very poor experience with one of their competitors. I would highly recommend their services.

On time, thorough, and explained everything that was done in detail.

Sean did a truly professional job of cleaning our wood burning fireplace and explained his assessment … well done!

We have been using Chimney Chap for years to keep our chimneys in top condition. Recently we decided to completely redo our fireplace surround, hearth, mantel and install a new gas fire place. From the get go the entire Chimney Chap team had been superb. Talking through every detail, providing optionalities, and considerations. Scott and his crew were always transparent, honest, and kept their word throughout the entire project. On top of that their craftsmanship, skill, and attention to detail made for a new space that surpassed our expections. Great team to work with!

Dylan came by to do yearly cleaning/check up on our pellet stove. As before Dylan did a great job, reviewed how it was running and went over a couple questions I had. The process was quick and easy. Thanks Dylan and Chimney Chaps!!! Jim W

I had several other fireplace technicians to my house before hiring The Chimney Chap and they did not fix the problem with my propane fireplace.

The Chimney Chap diagnosed and fixed the issue the first time!! Very professional, on time, and smart!! Saved me replacing a part I didn’t need recommended by another fireplace business.
Pricing was very fair and so worth it, my fireplace works every time.

Very highly recommend them!!